Privacy Policy

At Bitely POS, we are committed to protecting your business data, transaction privacy, and personal information. Learn how we collect, safeguard, and handle your data.

Last Updated: August 15, 2026

256-Bit SSL Encryption

All transaction records, inventory logs, and customer data are encrypted both in transit and at rest.

Bitely Standard

Zero Third-Party Selling

We never sell, rent, or trade your store data, sales history, or customer list to advertisers or third parties.

Bitely Standard

Full Control & Export

You own 100% of your business data. Export sales reports, inventory logs, and customer records anytime.

Bitely Standard

1Information We Collect

When you create a Bitely POS account, download our desktop/mobile apps, or use our cloud management platform, we collect specific information necessary to operate your point of sale system efficiently:

  • Account & Contact Info: Business name, owner name, email address, phone number, and physical store locations.
  • Transaction & Sales Telemetry: Invoices, inventory counts, product catalogs, order histories, and staff activity logs.
  • Device & Technical Diagnostics: Operating system, app version, IP address, and network status for offline sync management.

2How We Use Your Information

We strictly use your information to deliver high-performance POS services and improve your operational efficiency:

  • To synchronize real-time billing, inventory, and KDS orders across your mobile and desktop devices.
  • To process subscription billing, issue invoices, and provide instant WhatsApp & phone technical support.
  • To generate real-time analytics, profit-and-loss reports, and branch performance insights exclusively visible to account owners.

3Data Security & Protection Standards

Bitely POS employs bank-grade security protocols to protect your business against data loss, unauthorized access, and cyber threats:

End-to-End Encryption: Data transmitted between your POS terminals and cloud servers is secured using TLS 1.3 encryption. Offline local databases are encrypted on disk.

4Data Retention & Ownership Rights

You retain full ownership of all data inputted into Bitely POS. Should you decide to cancel your subscription, you can export your entire sales history, customer database, and inventory catalog in CSV/Excel formats within 30 days of account termination.

5Contact Privacy Team

If you have questions about this Privacy Policy or wish to request data deletion, please contact our data security team:

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